Contact M Gears Support - Open-Parcel COD & Sizing Assistance

30-MIN RESPONSE

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WhatsApp Support

Live size fit checks, insole measurements, condition videos, and instant order assistance.

Open WhatsApp (+92 325 5415830) →

HOTLINE

COURIER CLEARANCE

Open-Parcel COD Helpline

Having trouble with a TCS or Leopards rider refusing parcel inspection? Call our team immediately.

Direct Dispatch Line (+92 325 5415830) →

OFFICIAL

INQUIRIES & RETURNS

Email Helpdesk

Submit exchange requests, condition photos, or official partnership inquiries with photo attachments.

cs@mgears.pk →

LIVE AGENTS ON DUTY

Direct Dispatch & Inquiry

Drop your query below. Our team responds via WhatsApp or Email within 2 business hours.

Every order is booked under open-parcel terms. When the TCS or Leopards rider arrives at your doorstep, you are entitled to unseal the parcel and verify the item condition before releasing payment.

Unsure about UK vs. US vs. EU fits? WhatsApp us with your foot length in centimeters (cm). We will physically measure the interior insole of that exact pair before shipping.

Support Hours: Mon – Sat: 10:00 AM – 9:00 PM PKT. Dispatch Cutoff: Orders placed before 3:00 PM are booked with TCS/Leopards same-day.

What should I do if the courier rider refuses to let me open the parcel?

All our booking consignments explicitly authorize open-parcel inspection. If a rider hesitates or is unaware, do not pay. Call our dispatch hotline immediately at +92 325 5415830 while the rider is at your gate—our dispatch team will speak to the rider directly and clear the inspection on the spot.

Are your shoes, jackets, and outdoor gear 100% original?

What do your condition ratings (8/10 to 10/10) mean?

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